I choose courage, not fear!
To be honest, I am pretty tired of focusing on what keeps toppling over in society. Intolerance has crept into our beds like cold night air, and fear is throttling our hopes for the future. I have floundered as I wait for someone else to take a bold stand and ‘shut the noise the f%&k […]
Wounded leaders are our choice!
In my last post I pondered the state of leadership behaviour in the world, and how interesting it has been to see people tussling with what it all means. In most cases very little understanding emerges. We could pull at a hundred years of psychological theory and evidence, but in the end, there is a […]
How a Crisis Reveals your True Character
When I was a teenager, I moved from a small, community oriented school to a large, bullring of boys. It was a leap into the big, real and rough world. I was joined by a mixed crew of newcomers. There was the worldly expatriate, the Korean, the first black pupils and the religious seminary graduate. […]
The Leadership Blind Spot
The phrase of my week is ‘Impression Management’. Oh and I love it, for how aptly it describes much of the superficiality in our society. It immediately reminded me of a story shared by an accounting executive who was rebuked for nestling his second hand, seven year old car in the Partners dedicated parking. The […]
The Science of Trust – Part 2
A client of mine; an esteemed, silver-haired hotelier; once told me the secret to his success. He didn’t quite put it that way, but his message suggested as much. He proudly claimed that mastering the black and white aspects of service enabled comfort in the grey and that service excellence to humans was all hidden […]